
LinkedIn accounts are similar to Facebook in that they are accessed via personal accounts. Facebook will then ask you to type in the current code shown on the MFA app to confirm setup.īackup methods can also be added including SMS, security key and recovery codes in case MFA is unavailable. Once you have done this, Facebook will be added to your MFA app. Alternatively enter the long code in the MFA app. Once you select ‘Use Authentication App’ a QR code will appear on screen alongside a long code. You will then see the option to use an Authentication app or get SMS codes. Click the ‘Edit’ button across from the ‘Use two-factor authentication’. There will be a ‘Two-factor authentication’ section. To enable MFA, go into your Facebook settings and select the ‘Security and login’ tab. However, setting up MFA will protect both the user and the business account. Facebook – enabling via desktopīusiness accounts are often linked to a users personal Facebook profile. If you have staff accessing business social media accounts from multiple devices, including personal ones, MFA will help protect your accounts. This could be a password and a randomly generated pin code. Multi-factor authentication is an authentication method that requires two or more verification factors. The ones who I finally dealt with were brilliant.What is Multi-Factor Authentication (MFA)? If you get connected to the tier 1 support from the Virtual Agent app and find them less than helpful (like I did), keep trying until you hit the right team. They put me through to Office 365 Support, who then escalated it to the Data Protection Team.Īccess is now restored and no account deletion required. I started with the global customer service phone numbers

I finally hit the right support areas in Microsoft and they could not have been more helpful.

You have to open all new accounts and no we can't cancel your existing account so you have to get your bank to stop payments and no, there is only one level of tech supportįor authenticator app problems and you can't be escalated to a second level support."
